Are you looking for help with managing your library’s technology inventory or maybe you need to start working on a technology plan? In March, WebJunction will be hosting a series of webinars to introduce you to the free, online technology planning and management tool called TechAtlas for Libraries. Participants in the sessions will get to see live demonstrations of the tools and also hear tips on best practices for planning and technology management.
For details see the following on L2:
TechAtlas for Libraries: Inventory Tools - March 10
Implementing an Online Help Desk Using Event Tracker – March 16
Technology Planning with TechAtlas – March 24
The FY2010-11 (due 15 October 2010) Per Capita grant has a technology plan requirement, ” The library must submit a Technology Plan…” from the FY2011 Requirements.
On the 24th of March, WebJunction is hosting Technology Planning with TechAtlas Webinar at 2 p.m. Find out more on L2.
On April 16 during a free one-hour webinar, we’ll show how to use the TechAtlas Event Tracker to track computer problems and solutions. You’ll see the software in action and have a chance to ask questions about using the tools.
Event Tracker is a tool within TechAtlas which allows users to create an online “help desk” so they can track all of the requests and solutions to computer troubles in the library. When a staff member reports the problem using the web-based form, TechAtlas notifies the designated technical support staff by e-mail. After the problem has been resolved, there is space in Event Tracker to include the solution. This creates a knowledge base that can be referred to later if the same problem occurs. It also helps you to stay on top of all the technology tasks that need to be completed in the library.
Enjoy this screencast which provides an introduction to creating a computer inventory in TechAtlas. Troy Brown from the Shawnee Library System developed this tutorial. Be sure to contact your own system representative with questions on using TechAtlas in your library.