« Previous Entries
» Next Entries

Reference

Online Learning, Reference
Legal Aid Webinars Update
June 22nd, 2010 | Permalink | Comment?

The June 17th webinar “Librarians Empowering Families in Financial Crisis” is now available on the Illinois Legal Aid web site. The Navigator Training Guide, Form Library List, Registration Guide, Training Exercises and the first Webinar – “Navigator Training for Librarians” are also posted online.
New @ WJ-IL, News, Reference
New: Resources on WebJunction Illinois for Public Libraries
June 17th, 2010 | Permalink | Comment?

In the wake of cuts to the Consulting Services in Illinois Library Systems, WJIL staff have developed a table of “Resources on WebJunction Illinois for Public Libraries” covering topics such as Legal Resources, Employment and HR, Technology, Board and Director Resources and others.

These subjects were identified by Library System Consulting staff as consistent areas of importance for Illinois Public Libraries. The table provides links to resources, courses and webinars available on WebJunction Illinois relevant to these topics.

The table is available for download in either PDF or Word format by clicking on the previous links, or by going to the Documents Tab of the Public Libraries or information about WebJunction Illinois pages in the Illinois Center of the site.
Continuous Learning, Online Learning, Reference
Legal Aid Webinars Update
June 1st, 2010 | Permalink | Comment?

For those who took part in the May 11th Webinar on resources available on Illinois Legal Aid. The Navigator Training Guide, Form Library List, Registration Guide, Training Exercises and the Webinar itself are posted online.

On June 17 at 1:30pm there will be a second Webinar on “Empowering Library Staff to Use Online Legal Resources to Assist Library Users in Financial Crisis.” You can register here.
Reference
Monday, May 10 is Slam the Boards Day
May 14th, 2010 | Permalink | Comment?

Don’t forget to “Slam the Boards” on Monday, May 10. Find out more about this event and how you can participate by visiting the Slam the Boards web site. If you’re a Twitterer, make sure to add a link to your answers using the #slamtheboards hashtag!
Continuous Learning, Online Learning, Reference
Re-tooling Frontline Staff with E-government Resources
May 5th, 2010 | Permalink | Comment?

The upcoming WebJunction Webinar Re-tooling Frontline Staff with E-government Resources is scheduled for Thursday 6/3/2010 beginning at 12:00 PM Cenetral Time.

Knowing how to find and use E-government resources is critical for patrons who need access to information related to unemployment, food stamps, Medicaid, tax forms, health and housing; and many people are asking their public library to help them navigate this information. To meet these new and increased demands on frontline staff, libraries in Florida are collaborating with government agencies and social service organizations to provide the best service possible to patrons in their state. Join us for this webinar with representatives of Florida libraries, who will share their strategies used to educate both the public and frontline staff on how to access this information and their experiences building partnerships with other agencies in their communities to respond to workforce development needs.

Presenters include Nancy Fredericks, E-Government Librarian, Pasco County Public Library Cooperative; Karen Clinton Brown, Library Program Specialist, State Library and Archives of Florida; Sol M. Hirsch, Library Director and Otto C. Pleil, Reference Librarian from the Alachua County Library District.

To enroll for this webinar visit L2.
News, Reference
Equal Justice for All
April 19th, 2010 | Permalink | Comment?

In Illinois, quality legal information is available to residents for free. But too often neither the resident nor the library staff helping the resident knows how to access this information. The Lewis & Clark Library System, working with Illinois Legal Aid Online, is pleased to announce two Webinars to familiarize library staff with the wealth of Illinois’ legal information. The goal of the Webinars (and the www.IllinoisLegalAid.org website) is to increase access to justice to those who may otherwise be foreclosed from it due to lack of knowledge or education, limited means, disability, etc.

The Webinars, funded by a mini-grant awarded by the National Center for State Courts, to the Lewis & Clark Library System, are available without cost all library staff, volunteers, and trustees. Illinois Legal Aid Online will present both Webinars.

Introducing Library Staff to the Uses of Illinois Legal Aid Online Free Resources, the first Webinar, scheduled for 11 May 2010 from 1:30 to 3:00, focuses on the free legal resources available at www.IllinoisLegalAid.org. The session also includes a discussion of the ethical and legal issues concerning library staff assisting residents and conducing legal resource reference interviews.

Empowering Library Staff to Use Online Legal Resources to Assist Library Users in Financial Crisis: Information on Foreclosure, Consumer Debt and Unemployment, the second Webinar, 17 June 2010, familiarizes library staff with resources available to assist residents seeking information and assistance with legal issues such as mortgage foreclosure, credit and debt issues and unemployment benefits.

Register now for Introducing Library Staff to the Use Online Legal Resources on Tuesday, May 11, 2010 from 1:30 to 3:00 p.m. The confirmation e-mail contains access details for the May 11th session. Registration information for June’s Webinar will be announced.
Reference
Public Libraries and Access to Justice Content Added to WJIL
March 31st, 2010 | Permalink | Comment?

Recently the materials from a Conference held in January 2010 on Public Libraries and Access to Justice by the Self‐Represented Litigation Network of the National Center for State Courts were added to WebJunction Illinois. Be sure to scroll down the page past the list of files in order to see an excellent outline and organization of the conference files.

The Self-Represented Litigation Network is an open and growing group of organizations and working groups dedicated to fulfilling the promise of a justice system that works for all, including those who cannot afford lawyers and who go to court on their own. The Network brings together a range of organizations including courts, and access to justice organizations in support of innovations in services for the self‐represented. It operates in a number of Working Groups and is hosted by the National Center for State Courts under a Memorandum of Understanding. Participant organizations are listed in the materials.

We hope that you will find the Conference materials energizing, and helpful. Above all, we hope that they will cement your commitment to the use of public libraries for access to justice, and that it will help you build the partnerships and give you the tools to be effective in this work.

Public libraries are critical access points to government institutions. As times get tougher, it becomes more and more important that people have libraries where they can find out how to protect their rights and navigate the complexities of our society. It also becomes more and more important that libraries can show how important and effective they are at meeting this need.

For more on the Illinois connection with this conference read the blog post by Charm Ruhnke of LCLS, a conference attendee.

This collection of materials has been copyrighted by the National Center for State Courts. All files are in PDF format and you are free to reproduce those of these materials directly copyrighted by the National Center for State Courts, for governmental and nonprofit use in access to justice training programs.
Continuous Learning, Reference
Apply to Participate in Legal Information Conference
January 5th, 2010 | Permalink | Comment?

With funding from the Bill & Melinda Gates Foundation to the National Center for State Courts, the Self-Represented Litigation Network, in cooperation with Legal Services Corp., is presenting a two-day conference on January 11–12, in Austin, Texas, that addresses how public libraries can improve their patrons’ access to online legal information.

The conference will be a unique opportunity to meet with public librarians and legal and court experts to discuss strategies for integrating access to legal information into your programs, including how to find the best content and tools, talk about the content with library patrons, form partnerships to develop content, share what you have learned, and advocate for the importance of public libraries as gateways to government information.

The supporting material and information resulting from this conference will be published on WebJunction Illinois in the Legal Information section.

More information and how to apply…
New @ WJ-IL, Reference
What’s New @ WJIL: Focus on Virtual Reference
September 15th, 2009 | Permalink | Comment?
A digital branch or reference service brings human interaction to the computer age, so that patrons can get information and answers from library staff via digital communication tools such as email, chat, IM, and live online events. WJIL provides a host of resources for the library reaching out with virtual reference.

Contents: Resources | Courses and Learning | Community | What could I do with…? | What’s New RSS Feed

“What’s New” RSS Feed

Want the latest “What’s New @ WJIL” to come to you? Add the RSS feed to your blog reader.
[http://webjunctionworks.org/il/blog/index.php/category/new-wj-il/feed/]

Resources

Virtual Reference
- The starting page for exploring WJIL resources related to this topic. From this page you can connect with resources such as Technical Standards, Publications, Quality Standards and White Papers.
- Path: [Library Services » Information Services » Reference & Resources » Virtual Reference ]
What is a Digital Branch Anyway?
- A chapter from Library Technology Reports that introduces the concept of a digital branch and outlines the phases of developing and maintaining the library’s web presence.
- Path: [Library Services » Information Services » Reference & Resources » Virtual Reference]
Case Study: Washington State Virtual Reference Project
- A look at how Washington State Library implemented a successful blended learning program for training virtual reference staff.
- Path: [Library Services » Information Services » Reference & Resources » Virtual Reference]
Statistics, Measures and Quality Standards for Assessing Digital Reference Library Services: An Introduction
- This presentation summarizes the final results from the Assessing Quality in Digital Reference Project, including an overview of the evaluation manual and selected key issues that the project identified. The presentation also discusses next steps in evaluating digital reference services and offers recommendations for how libraries can best implement and use the evaluation manual
- Path: [Library Services » Information Services » Reference & Resources » Virtual Reference » Technical Standards]
AskA Question Submission Forms
- An overview of the types and features of question submission forms used by AskA services such as KidsConnect, the Internet Public Library, How Things Work, and Ask Dr. Math.
- Path: [Library Services » Information Services » Reference & Resources » Virtual Reference » AskA Digests]
Privacy Policies on K12 AskA Service Sites
- An overview of privacy policies for K12 AskA services, includes resources for creating privacy policies. Path: [Library Services » Information Services » Reference & Resources » Virtual Reference » AskA Digests]
Courses and Learning

Digital Reference Summit: Be Where Your Users Are
- Join this special 90 minute webinar to hear the latest implications, trends and tips in digital reference with a panel of special guests including: Stephen Francoeur, Information Services Librarian, Baruch College (NY); Susan McGlamery, 24/7 Reference Cooperative Director; and Alison Miller, Internet Public Library.
Building the Digital Branch for the 21st Century - webinar archive
- When was the last time your website was redesigned – three years ago? Last century? Join presenter David Lee King for Building the Digital Branch: Guidelines to Transform Your Website for the 21st Century, a webinar brought to you in special collaboration with WebJunction-Kansas and ALA TechSource.
WJIL Course Catalog - Courses related to Virtual Reference

Basic Web-Based Reference
- Basic Web-based Reference will help the learner to provide basic web-based reference service involving e-mail and chat. The course addresses the advantages and disadvantages of online reference, gives step-by-step guidance, and provides tips and resources.
Tools for the Reference Desk – AMIGOS Instructor led course
- Do you want to learn how to implement Web technologies in your reference desk? This course explores a variety of online tools, from blogs, wikis, to free chat software and web-based platforms from which you can engage your users at the reference desk. Come learn how to utilize several free online tools in your reference activities. NOTE: This course is a live Instructor-led course consisting of 2 two hour sessions. Enrollment in this course is for fee. See details in the course description.
Community

AskAway Group on WJIL
- Ask?Away Illinois is an Internet-based reference service that allows information seekers to interact online and in real time with a skilled librarian. The service is available 24 hours a day, seven days a week. Reference librarians from public, academic, school, medical, and other special libraries in Illinois staff the service in collaboration with librarians in Wisconsin and beyond for peek time and after-hour support. Join the AskAway Illinois librarians to share ideas and materials. The group may also be used to post announcements about the cooperative.
- Path: [Illinois Center » Featured Statewide Initiatives » Ask?Away Illinois]
Reference
Digital Reference Summit: Be Where Your Users Are
August 6th, 2009 | Permalink | Comment?

After a decade of adjustment, libraries are reaffirming their role as key information providers in this digital age. Call it what you will, libraries are providing digital reference, chat reference, virtual reference, online reference, synchronous reference, and now text message reference as part of their library’s suite of services.

Join this special 90 minute webinar sponsored by WebJunction on September 30th (1:00 – 2:30 pm) to hear the latest implications, trends and tips in digital reference with a panel of special guests including: Stephen Francoeur, Information Services Librarian, Baruch College (NY); Susan McGlamery, 24/7 Reference Cooperative Director; and Alison Miller, Internet Public Library.

For more information and to register visit L2.

« Previous Entries
» Next Entries

BlogJunction Illinois

about

search

Links

Categories

Archives Last 12 Months

Archives By Year

Pages

feeds

Meta

Copyright

Category

Reference

Online Learning, Reference

Legal Aid Webinars Update

New @ WJ-IL, News, Reference

New: Resources on WebJunction Illinois for Public Libraries

Continuous Learning, Online Learning, Reference

Legal Aid Webinars Update

Reference

Monday, May 10 is Slam the Boards Day

Continuous Learning, Online Learning, Reference

Re-tooling Frontline Staff with E-government Resources

News, Reference

Equal Justice for All

Reference

Public Libraries and Access to Justice Content Added to WJIL

Continuous Learning, Reference

Apply to Participate in Legal Information Conference

New @ WJ-IL, Reference

What’s New @ WJIL: Focus on Virtual Reference

Resources

Courses and Learning

Community

What Could I do with…The Ask?Away IL Group?

Reference

Digital Reference Summit: Be Where Your Users Are