Illinois State Library Diversity Program
DATE: March 24, 2011
TIME: 10:00 a.m. – 3:00 p.m.
PLACE: Lewis & Clark Library System
6725 Goshen Road, Edwardsville, IL
618-656-3215
Registration is free at L2 https://www.librarylearninginfo
PRESENTERS:
- Ms. Vandella Brown, Manager, Illinois State Library Diversity Program
- Ms. Cheryl Goza Smith, Library Specialist, Illinois State Library Diversity Program
- Mr. Jay Hildago, M.A.PSA, Dept of Health & Family Services, Bureau of Customer & Provider Assistance
REGISTRATION: No Fee—Register on L2
DESCRIPTION
This workshop is for all library staff. Participants will:
1. Learn about the challenges and benefits of reaching out to serve the Spanish speaking community and increasing their access to public library computers and resources. There will be a presentation about Hispanic/Latino culture, behavior and values; how we learn about the culture; and how that culture impacts our behaviors and perceptions.
2. Learn the differences and strengths in communication styles of the Spanish speaking community. Learn how to build strong community partnerships and collaborate with the Spanish speaking community to increase their access to public library computers and resources.
3. Learn techniques for reaching out and marketing the public library and their resources to the Spanish-speaking community. Develop an action plan for reaching out to the Spanish-speaking community.


The Illinois State Library